Refund Policy.

This refund policy covers Kondor File Manager Pro purchases made through the kfm.tepesoft.com website.

Website purchases

Website purchases are processed by Paddle as merchant of record. Refund requests are handled through Paddle support or Tepesoft support according to Paddle policies and applicable consumer law.

App Store purchases

Purchases made through the Mac App Store are handled by Apple. Use Apple's purchase history or subscription management tools for App Store refunds and cancellations.

Contact

If you have a purchase problem, use the feedback form with the purchase email, approximate purchase date, and a short description of the issue.

Open feedback form

Last updated: 2026-06-29